Group 32 Bulletin Board


This page is dedicated to discussions about our theme (Monochrome) that are outside the scope of our monthly images.
You can use it to ask for additional help, especially if that might be a long answer or a pointer to a site which could help.


Asbjørn M. Olsen   Asbjørn M. Olsen
Hi everyone - I am not sure if this subject is suitable for the Bulletin Board, but I have following question:
My Photoshop has started to crash/freeze, this happens in particular when I have finished editing a photo and want to save it. Then the screen freezes, and the only way out is to cancel PS via Task Manager. And then of course, you loose all your work. I have read a lot of help pages, and have increased the scratch disk capacity, and even introduced a second disk with a lot of available space. But the problem continues, latest when working on an image today.
Anyone who know how to fix it ?   Posted: 06/13/2020 09:56:25
Diana Magor   Diana Magor
I don't know whether this is related to Ps updates, which occur every month. Sometimes they are large changes and when this happens, then I lose all the plug ins and have to re install them. I haven't had any crash/freezes recently on the main PS though. You could try uninstalling and reinstalling Ps with the latest version.   Posted: 06/13/2020 10:56:14
Gloria Fine   Gloria Fine
Asbjorn,

Sorry I can't help you out. Even though I have Photoshop installed I haven't really used it in ages and am taking online courses starting on Tuesday. I have found it very difficult to ask Photoshop online but that is just my issue. You might want to ask them.

I see Diana's answer and it sounds reasonable.

Good luck,

Gloria   Posted: 06/13/2020 11:15:55
Stephen Levitas   Stephen Levitas
Diana has a good idea, to reinstall PS. At a basic level, restarting your computer is always a good idea. And perhaps you can experiment with saving frequently, rather than at the end of a lot of changes.   Posted: 06/13/2020 11:24:17
Diana Magor   Diana Magor
I always think of it as giving a non functioning machine a good hefty kick!   Posted: 06/13/2020 11:28:52

Asbjørn M. Olsen   Asbjørn M. Olsen
Thanks everyone. I don't know if any of you did some magic, but since my post, PS has not crashed...
But to Diana's idea; I thought PS is updated very frequently, almost invisible for the user (me). I use PS almost daily. But, I don't have any plug-ins. I used to have Nic collection when I still had the standalone PS. Now with the PSCC, I have not reinstalled any plug-ins.   Posted: 07/08/2020 14:20:01

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